About Us
Trusted experts in human performance and organisational impact.
Established in 2014, the Social Intelligence Group was born from a clear and growing demand: organisations wanted access to the latest insights into human behaviour - and the ability to translate those insights into practical, sustainable solutions that measurably improve leadership, culture and performance.
Since then, the Social Intelligence Group has delivered significant impact across Australia, Asia Pacific and North America. Known for their clarity, evidence-based solutions and commercial lens, they have worked with some of the world’s most respected organisations to drive lasting change at the individual, team and enterprise level.
Led by Directors
Luke Ross and
Amanda Jackson, the Social Intelligence Group brings deep psychological expertise, real-world experience and an unwavering focus on measurable results. Together, they lead with precision and purpose - ensuring every engagement is grounded in insight, tailored for impact and built to deliver meaningful, sustainable performance outcomes.
Luke Ross
Director, Social Intelligence Group
Registered Psychologist
Member of the Australian Psychological Society
Grand Master Trainer, TRACOM Group
Luke Ross is a seasoned psychologist and one of the Asia-Pacific region’s most respected thought leaders in sales force effectiveness, organisational psychology and leadership development. As Grand Master Trainer for TRACOM Group, he has delivered transformational programmes in interpersonal effectiveness, resilience and commercial performance to organisations across the globe.
Luke brings over 20 years of experience, including senior roles such as Capability Development Director at GE Capital and GE’s Global Growth Organisation. He is known for combining scientific rigour with commercial insight and for designing programmes that drive real behavioural and business outcomes - particularly in high-stakes sales and growth environments.
A dynamic facilitator and international keynote speaker, Luke has delivered programmes in Australia, New Zealand, Singapore, Hong Kong, Dubai, the United States of America and Canada, and has served as a guest lecturer at GE’s Leadership University in Crotonville, New York.
Amanda Jackson
Director, Social Intelligence Group
Registered Psychologist
Member of the Australian Psychological Society
International Member of the American Psychological Association
Amanda Jackson is a highly regarded psychologist and a recognised thought leader in organisational culture and employee experience. With more than two decades of senior experience in People & Culture, she has worked with leading organisations across sectors to design and deliver enterprise-wide initiatives that uplift leadership, strengthen engagement and embed high-performance cultures.
Known for her strategic clarity, depth of behavioural insight and calm authority, Amanda helps organisations align people strategies with business outcomes. Her expertise spans leadership development, team effectiveness, organisational design and development, change readiness and organisational capability uplift.
She is trusted by senior leaders for her ability to distil complexity, foster collaboration and design practical, evidence-based solutions that deliver long-term impact.
For more than a decade, The Social Intelligence Group has been a trusted strategic partner to McDonald’s Australia, driving talent excellence, cultural evolution and leadership capability. Together, we have delivered measurable outcomes, including over 550 employees attending our Social Styles and Adaptive Mindset for Resilience programs and our Top Talent program was recognized as AHRI’s Program of the Year. This enduring partnership continues to shape a high-performance culture and future ready workforce.”
-Emma N
Chief People Officer
