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SOCIAL STYLE® and Versatility | Adaptive Mindset for AI®
Programme and certification | 22-23 November 2026
The AI Trap:
Iteration not Innovation
Nearly nine in ten organisations now use AI regularly, yet only 37% report that it is making a positive contribution to earnings.
Why?
The majority of organisations are primarily using AI to do what they did yesterday, just more efficiently - they are iterating not innovating.
Humans prevent innovation and reward iteration
The way we are 'wired' as humans means that the majority of us are risk averse - it is one of the reasons we have survived as a species. To compound this, traditional schooling and our early career experiences reward iteration and not innovation. As a result , the majority of people would prefer to iterate at work rather than innovate and that is how we use AI. Additionally the research also shows that when an organisation is under pressure, leaders are even more likely to prefer iteration and not innovation.
Your best ideas are dying in the meeting room before anyone says them out loud.
The way we work together in groups also encourages iteration and not innovation. DEI initiatives have been successful and failed at the same time. They have been successful in that we have removed much discrimination and barriers in the workplace. However, most have not addressed
cognitive and behavioural inclusion - the foundation innovation. Most organisations have a strong culture that encourages certain styles of thinking and behaviour and discourages others. Consequently many people will not voice their ideas and
AI prompts will be written within these cultural boundaries. Interestingly, organisation prompt libaries provide an incredible window to the cognitive and behavioural diversity of an organisation and what behaviour is accepted or rejected.
Avoiding the AI trap of iteration not innovation
You can avoid the AI Trap by certifing yourself/your team to deliver globally acclaimed SOCIAL STYLE® and Versatility programme and the Adaptive Mindset for AI® programme.
SOCIAL STYLE® and Versatility creates cognitive and behavioural inclusion so innovation is encouraged and rewarded in an organisation.
Adaptive Mindset for AI® unlocks the cognitive biases that prevent innovation and show how to use AI as an innovation multiplier.
Two days. Two programmes. One powerful combination: to ensure your organisation can move from iteration to innovation with AI.
You will leave licensed to roll them out across your organisation.
SOCIAL STYLE® and Versatility: the human edge in an AI world
Ensuring cognitive and behavioural inclusion.
SOCIAL STYLE® and Versatility is built on TRACOM’s SOCIAL STYLE Model™, a behavioural model for understanding and working effectively with others, grounded in more than 60 years of research and applied use. It helps people recognise the four SOCIAL STYLEs (Analytical, Driving, Amiable and Expressive) and develop Versatility, the ability to adapt how they communicate to meet the needs of others. It shifts people from the Golden Rule to the Platinum Rule: treat others how they want to be treated.
Why it matters in today's AI world
As AI takes on more of the routine, the skills that remain uniquely human become the ones that matter most. McKinsey Global Institute research finds that today’s technologies could theoretically automate more than half of current US work hours, yet work that draws heavily on social and emotional skills remains largely beyond the reach of automation. The World Economic Forum ranks leadership and social influence among the top core skills employers value, alongside resilience, flexibility and agility.
AI can draft the email. It cannot read the room. SOCIAL STYLE® and Versatility gives your people the skills to build trust, influence with empathy and bring others with them through change.
Participants will:
- Discover their own SOCIAL STYLE and how others experience it.
- Learn to recognise all four SOCIAL STYLEs.
- Build Versatility to strengthen trust, resolve conflict and influence with empathy.
- Create a common language of behaviour that accelerates collaboration across teams.
Adaptive Mindset for AI®: thinking better alongside AI
Think beyond bias. Embrace AI. Lead with clarity.
Adaptive Mindset for AI® is our newly created programme at the forefront of healthy AI adoption. Built on the proven foundations of Adaptive Mindset for Agility® and TRACOM’s research-based IDEA Model™, it goes beyond tool training to focus on what determines the quality of every AI-assisted decision: how people think.
Why it matters in today's AI world
Nearly nine in ten organisations now use AI regularly, yet only 37% report that it is making a positive contribution to earnings. The gap is rarely the technology; it is human. When people are stretched, stressed or distracted, the mind takes mental shortcuts, relying on what feels familiar instead of what is objectively best. Bring AI into that environment and bias does not disappear. It scales.
Participants will:
- Complete the Multi-Rater Profile to assess current adaptive mindset competencies.
- Recognise the cognitive biases that shape every prompt, output and decision.
- Build the discipline to pause, question and verify before acting on AI outputs.
- Apply the IDEA Model™ (Investigate, Design, Energise, Apply) to lead AI-enabled change.
Better together: ready for AI transformation
AI transformation is not a technology project. It is a people project.
McKinsey research shows the biggest barrier to AI success is not employees but leadership. McKinsey’s State of AI research shows what sets the leaders apart. Only 6% of organisations are generating significant value from AI. Of those, 72% have fundamentally redesigned the way work gets done, compared with just one in four of all other organisations. In other words, the organisations winning with AI are the ones that change how their people work, not just the tools they use. That takes people who think clearly about AI and work well with each other. The two programmes build exactly that.
Connect: SOCIAL STYLE® and Versatility builds the trust, communication and collaboration that bring people with you through change.
Think: Adaptive Mindset for AI® sharpens judgement, reduces bias and ensures AI outputs are challenged before they shape decisions.
Transform: together, they create a shared language and a healthy culture of AI adoption that scales across teams, functions and borders.
The result is a workforce that adopts AI with confidence, challenges it with discernment and works together to turn it into lasting advantage.
Licensed to lead the change
This is more than a two-day programme. On completion, you will be licensed to roll out both programmes across your organisation. That means you can build capability at scale, on your timeline and in a way that fits your culture, embedding the expertise within your own team. You will return with the knowledge, tools and confidence to lead the change from within.
Guided by a global expert
Learn from Luke Ross, a global expert in social intelligence in the world of AI adoption.
Luke is a Registered Psychologist, Director of Social Intelligence Group and a TRACOM Grand Master Trainer. With more than 20 years’ experience, he has delivered programmes across North Amercia, the Middle East and Asia-Pacific, including Singapore. A former Capability Development Director at GE Capital and guest lecturer at GE’s Leadership University in Crotonville, New York, Luke is regarded as one of the Asia-Pacific region’s most respected thought leaders, known for combining scientific rigour with commercial insight.
Expect an immersive, practical and highly interactive experience, with the space to reflect, practise and prepare for rollout in your own organisation.
Programme details
23 - 24 November 2026
W Hotel, Singapore
Two-day, in-person programme and certification
$5300 SGD
Strictly limited numbers apply
Registrations close 30 October 2026
Who should attend?
Ideal for organisations ready to build in-house capability for the AI era.
This programme benefits:
- HR, L&D and talent leaders responsible for building capability at scale.
- Internal facilitators, coaches and trainers.
- Leaders driving AI adoption, digital transformation and change.
- Organisations seeking to embed healthy AI adoption and strong working relationships across the region.
