Instructor Certification Programmes
Empower others.
Elevate your impact.
Facilitate change.
The Social Intelligence Group is the authorised Grand Master Trainer and distributor for TRACOM Group across Australia and New Zealand. We are the only public organisation accredited to certify trainers to deliver TRACOM’s suite of social intelligence programmes throughout the Asia-Pacific region.
If you're ready to become a certified Instructor in SOCIAL STYLE®, Adaptive Mindset for Resilience®, Behavioural Emotional Intelligence® or Adaptive Mindset for Agility®, and are looking to help others harness the power of social intelligence, please contact us.
What is the Instructor Certification Programme?
World-class training for exceptional facilitators.
Our Instructor Certification Programme provides professionals with the skills, content and accreditation required to confidently deliver TRACOM’s internationally respected training programmes. Whether you’re an internal learning leader or an external consultant, this certification unlocks the ability to facilitate transformational development experiences with credibility and impact.
You will gain:
- Deep understanding of TRACOM’s core frameworks and the behavioural science behind them.
- Hands-on experience in leading interactive sessions, with expert coaching and feedback.
- Access to a comprehensive facilitator toolkit - digital guides, participant materials, assessments and presentation resources.
- Ongoing support, digital credentials and membership to a global community of certified instructors.
Why it works
From insight to impact - powered by facilitation.
Our certification process is practical, rigorous and designed for real-world effectiveness. It includes:
Immersive learning: learn by doing, with live facilitation practice and group engagement strategies.
Customisable delivery: tailor content to different audience needs while staying true to the research.
Behavioural science foundations: equip others with skills that are proven to shift mindsets and behaviours.
Recognition and support:
use TRACOM's digital credentials to enhance your professional credibility and ongoing learning.
The Social Style and Versatility program truly transforms the way businesses operate. As a certified facilitator, it’s always a pleasure to deliver such a high-value and impactful program.”
- Trudy P
Director - Learning & Development
Westpac Institutional Bank
The Science Behind Instructor Certification
Why certifying internal facilitators in TRACOM programmes is a smart investment
Instructor certification goes beyond delivery skills - it embeds capability within your organisation. By developing internal facilitators certified to deliver TRACOM’s evidence-based programmes (such as SOCIAL STYLE® & Versatility, Adaptive Mindset for Resilience®, Adaptive Mindset for Agility® and Behavioural Emotional Intelligence®.), organisations create sustainable, scalable and cost-effective performance uplift.
Here’s why certification makes a measurable difference:
Stronger Retention
Live, facilitator-led training achieves up to 75% retention - compared to under 30% for passive formats.
Higher Engagement
76% of high-performing companies rely on instructor-led training for deeper learner engagement.
Scalable Delivery
Certified trainers enable consistent, high-quality rollout across roles, teams and geographies.
Embedded Expertise
Internal facilitators bring cultural context and credibility - speeding up adoption and application.
Lower Costs
Organisations save up to 50% on delivery by reducing reliance on external facilitators.
Better Outcomes
Programmes delivered by certified instructors drive higher transfer of learning to on-the-job performance.
What the programme covers
Depending on your selected programme(s), your certification will include:
- Full accreditation to deliver one or more TRACOM programmes:
- SOCIAL STYLE®
- Adaptive Mindset for Resilience®
- Behavioural Emotional Intelligence®
- Adaptive Mindset for Agility®
- A complete digital instructor toolkit.
- Facilitation techniques tailored to adult learning and behaviour change.
- Practice-based training with real-time feedback.
- Digital credential and listing in the TRACOM global directory.
Who should become certified?
This programme is designed for professionals across all industries and roles. Ideal candidates include:
- Internal L&D, OD or HR professionals looking to build internal capability.
- Independent facilitators, consultants and coaches seeking to deliver TRACOM content to clients.
- Professionals delivering leadership, sales, wellbeing or culture programmes who want to enhance their impact.
- Training partners or organisations wanting to offer best-in-class behavioural solutions.
Why partner with Social Intelligence Group?
- We are TRACOM’s exclusive certification partner in Australia and New Zealand.
- We have more than 20 years of facilitation and instructional design experience across Asia Pacific.
- We offer ongoing coaching, community and support beyond certification.
- Our clients include government agencies, global corporations, education providers and boutique consultancies.
TRACOM is proud to partner with Social Intelligence Group. Their deep expertise, commercial acumen and commitment to client success make them an outstanding representative of TRACOM’s behavioural intelligence solutions in Asia Pacific.”
- David C
President
