The AI Innovation Gap

Automating or innovating


Nearly nine in ten organisations now use AI regularly, yet only 37% report that it is making a positive contribution to earnings.


Why? Many organisations use AI to do what they did yesterday, only faster. We call this the AI Innovation Gap - automation without innovation. Automation saves money, but it’s innovation that finds new ways to win and grow market share.


The AI Innovation Gap has two root causes: how we think and how we work together. Better technology will not fix either better human capability will. Download the audit to assess your AI Innovation Gap.

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“Social Intelligence Group’s support of our regional deployment for the Social Style & Versatility framework at EY has been phenomenal.”

Elaine L, Director, Talent Team, EY

“The Social Intelligence Group has been an outstanding partner ... for our teams across APAC. Their expertise, energy and deep understanding of our business have elevated our people’s capability and confidence.”

Angus K, Managing Director, ANZ and Head of APAC Global Brands, X (formerly Twitter)

“The Social Intelligence Group has worked with our senior leadership team and did an exceptional job to create unity, cohesion and a shared purpose. I was delighted with how much we achieved in such a short time - the progress really exceeded my expectations.”

Helen S, fmr Chief People & Culture Officer, Property Guru Group, Singapore

Luke Ross

Luke is a Registered Psychologist, TRACOM Grand Master Trainer and former Capability Development Director at GE. With more than 20 years’ experience across Asia-Pacific, as well as the Middle East and North America, he is regarded as one of the Asia-Pacific region’s most respected thought leaders specialising in cognitive and behavioural change in the corporate workplace.